Higher Business Analyst
Job summary
Collaboration Services
We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures - a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.
Main duties of the job
Working with StakeholdersSkilled in engaging with stakeholders to gather, document, and prioritise business needs through interviews and workshops.
Using Business Analysis ToolsExperienced in applying BA methods and tools to support service improvements and project delivery.
Process and Data ModellingAble to create and review process models (e.g. BPMN, UML) to help understand and improve workflows.
Documentation and TestingCapable of producing clear documentation and test scripts and reviewing outcomes to ensure requirements are met.
Problem Solving and ComplianceStrong in identifying operational issues, proposing solutions, and ensuring alignment with NHS policies and regulations
About us
Our work supports the NHS to deliver high quality services for patients and best value for taxpayers.
Our staff bring expertise across hundreds of specialisms -- including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial -- enabling us to design and deliver high-quality NHS services.
We lead the NHS in England by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where our people can make a difference and achieve their potential
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Please note that this is a fixed term contract as this is a short term vacancy.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Knowledge & Experience
- Contributes to the development of (technical/Business/Service/Programme) roadmap and elements of strategy for on-going improvements in line with (Business/project/programme/service) objectives, these may have organisational or wider impact across the health and social care sector
- Experience in use of business modelling techniques, e.g., UML, BPMN and reviewing resulting models with stakeholders to gain resolution to resultant issues
- Experience of designing, creating, and testing moderately complex information deliverables with specified content and layout and of managing the configuration of documentation items and files, within own area of responsibility
Skills
- Analyses requirements in detail, from multiple sources, to arrive at credible and coherent solutions and proposals. Develops or Assists in the assurance of documentation and in alignment with (Business / programme / Service requirements and Business and NHS strategic objectives
- Plays an active role in design sessions for solution designs with stakeholders. Creates and maintains work packages, identifying milestones and deliverables aligned to plans, specific to their area of responsibility and in line with objectives
Qualifications
- BCS International Diploma in Business Analysis
- Educated to postgraduate diploma/degree level or equivalent experience
Interpersonal Skills
- Ability to work under pressure to tight deadlines and deliver high quality material right first time
Equality, diversity and inclusion
- Challenges behaviour that does not align with a collaborative and inclusive environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS England
Address
Any NHSE offices
National
LS1 4AP
Employer's website
https://www.england.nhs.uk/about/working-for/
- Company
- NHS England
- Location
- National, United Kingdom LS1 4AP
- Employment Type
- Fixed-Term
- Salary
- £47810.00 - £54710.00 a year
- Posted
- Company
- NHS England
- Location
- National, United Kingdom LS1 4AP
- Employment Type
- Fixed-Term
- Salary
- £47810.00 - £54710.00 a year
- Posted