Senior Delivery Manager
Job summary
As a Senior Delivery Manager, you will oversee the successful delivery of a portfolio of complex digital, data and technology initiatives that support NICE's strategic priorities. Working collaboratively with multidisciplinary teams, senior stakeholders and external partners, you will shape, plan and deliver change using the most appropriate delivery approaches, ensuring work is well governed, focused on value and centred on user and organisational outcomes.
You will play a key leadershiprole across delivery planning, portfolio oversight, stakeholder engagement and continuous improvement, while supporting and line-managing Agile Delivery Managers.
Interviews will be held face to face in our Manchester office.
Main duties of the job
What you'll be expected to do / bring to the role:
- Oversee the end-to-end delivery of large or complex digital and technology initiatives, from business case through to live operation, using agile and/or waterfall approaches as appropriate.
- Manage delivery risk, dependencies, resourcing and capacity across multiple workstreams, using data-driven insights to inform planning and decision-making.
- Develop collaborative and productive relationships with senior stakeholders, delivery teams and third-party suppliers, influencing without direct authority.
- Provide clear, accurate and transparent reporting on delivery performance, risks, progress and benefits, using tools such as JIRA and other delivery systems.
- Support effective portfolio and governance practices, ensuring work aligns to NICE strategy, corporate standards and public-sector best practice.
- Line manage and support Agile Delivery Manager(s), providing leadership, coaching and performance management.
- Support continuous improvement, embedding effective delivery practices, service management principles and lessons learned across the organisation.
- Bring effective communication, facilitation and workshop-design skills, with the ability to work effectively with senior stakeholders and help resolve complex delivery issues.
About us
We are passionate and proud of the work we do and the impact we make.
NICE offer:
Generous NHS Pension
Secure your future with one of the most rewarding pension schemes in the UK.
Flexible working
Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
Exclusive discounts
Save on shopping, dining and more with a Blue Light Card.
Time to recharge
Start with 27 days' annual leave plus bank holidays.
Inclusive staff networks
Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity.
Tailored development
Grow your career with personalised learning and development opportunities.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
Person Specification
Education/Qualifications
- Proven and demonstrated specialist knowledge and expertise of agile delivery management acquired through master's degree or equivalent qualification/experience
Education/Qualifications
- Proven and demonstrated experience of working with other IT, project and programme management frameworks including ITIL, Prince2 and MSP
Experience
- Proven and demonstrated experience of successfully developing and maintaining outcome based delivery plans for complex digital, data and technology initiatives from initiation through to business as usual handover
Experience
- Proven and demonstrated experience of successfully managing and assuring delivery using blended teams comprising internal resources and third-party suppliers, establishing effective governance, managing dependencies, and ensuring the successful delivery of agreed business outcomes
Experience
- Proven and demonstrated experience of successfully leading multi-disciplinary delivery teams where competing priorities exist
Skills/Knowledge
- Proven and demonstrated experience of using insights from agile delivery metrics to improve delivery throughput
Other
- Proven and demonstrated ability to collaborate openly with senior stakeholders and sponsors to break down complex strategic outcomes into deliverable outputs, and maintain alignment between business goals and delivery execution
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
NICE – The National Institute for Health and Care Excellence
Address
3rd Floor
3 Piccadilly Place
Manchester
M1 3BN
United Kingdom
Employer's website
https://www.nice.org.uk/