Production Engineering Lead

Job ID: 6973Location: LondonSalary: 200,000-220,000 per yearPosted: 2026-09-25Production Engineering Lead200,000-220,000London, New York, Montreal or Singapore | PermanentNcounter is looking for a Production Engineering Lead to take technical and leadership ownership of a global engineering team responsible for the reliability of large-scale, business-critical production infrastructure.

This is an opportunity for an experienced Production Engineer, SRE, Platform Engineer or Infrastructure Engineer who has remained technically hands-on while progressing into leadership. Financial services experience is not essential. We are particularly interested in engineers from highly scaled technology environments where availability, automation and operational excellence are fundamental.

You'll lead engineers across multiple regions, maintaining reliable production services while improving how the environment is operated. This includes leading major incident recovery, removing recurring operational problems, building automation and self-service capabilities, and reducing manual intervention across the platform.

The environment spans Linux infrastructure, Kubernetes, CI/CD, messaging, storage and distributed platform services. You'll need genuine engineering depth rather than simply managing people, with the credibility to troubleshoot complex production issues alongside your team when required.

We're looking for experience across: Deep Linux/Unix systems engineering and troubleshootingPython, Go and/or Bash for automation and toolingKubernetes and containerised production environmentsCI/CD and configuration managementInfrastructure automation using Ansible, Chef, Puppet or similarObservability using Prometheus, Grafana, ELK/OpenSearch or comparable toolingNetworking fundamentals including TCP/IP and production diagnosticsDistributed systems, messaging technologies such as Kafka, and large-scale storageLeading engineers responsible for high-availability production systemsMajor incident response, root-cause analysis and eliminating repeat failuresThe successful person will lead a globally distributed function operating across critical production environments, setting engineering standards, improving processes and developing the team's capability while remaining close enough to the technology to lead from the front.