Business Analyst

Job Title: Business Analyst
Location: [Insert Location / Hybrid / Remote]
Salary: [Insert Salary or "Competitive, depending on experience"]
Contract: [Full-time / Permanent]

Are you a detail-oriented and strategic thinker with a passion for process improvement and business transformation? We're looking for a dynamic Business Analyst to join our client and play a key role in enhancing operational efficiency and supporting new projects aligned with their organisational goals.

As a Business Analyst, you'll collaborate with stakeholders across multiple departments, assess systems and workflows, identify inefficiencies, and recommend solutions that drive measurable improvement. You'll also maintain accurate business documentation and contribute to a culture of continuous improvement.

Key Responsibilities:

• Conduct comprehensive reviews of current systems and processes to identify opportunities for enhancement
• Perform SWOT and gap analyses to assess current versus desired operational states
• Define and document both functional and non-functional requirements for proposed solutions
• Recommend, scope, and design changes to improve productivity, compliance, and efficiency
• Conduct feasibility studies and impact assessments to evaluate business solutions
• Create and maintain clear, user-friendly business documentation, including:
• Process maps
• Standard Operating Procedures (SOPs)
• Business cases
• Guides and reports
• Monitor the effectiveness of implemented changes and report on outcomes to ensure sustained improvement

About You:

• Proven experience in a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work collaboratively with stakeholders across all business levels
• Experience in producing clear, structured documentation and reports
• Comfortable conducting workshops, interviews, and data analysis to gather insights
• Knowledge of business improvement tools and methodologies (e.g. Lean, Six Sigma) is desirable

What's in it for you?

• 33 days annual leave (including bank holidays)
• Life cover (2 x basic salary)
• Westfield Health membership - cashback on health services and retail discounts
• Employer pension contributions (4% employer / 4% employee)
• Laptop, phone and equipment provided as required
• Mileage expenses claimable from home
• Referral scheme rewards
• Supportive team environment with ongoing training and development

The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

This is an excellent opportunity to join a values-driven organisation where you can make a meaningful impact.

If you're ready to take the next step in your career as a Property Officer, we want to hear from you! You can either email Lucy at (url removed) for further information, or, apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.