D365 CE Business Analyst

Dynamics 365 CE Business Analyst Hybrid, West London (2 days a week)

Our client, a leading D365 CRM End User, is seeking an experienced Senior Business Analyst to join their team on a full-time basis. This is a fantastic opportunity for a professional who thrives in stakeholder-facing roles and has deep expertise in the Sales Module of Dynamics 365 CE, while also bringing knowledge across the wider CE suite.

Key Responsibilities

• Lead requirement gathering sessions and translate business needs into actionable solutions.
• Engage with stakeholders across the business to ensure alignment and clarity.
• Create detailed user stories and functional specifications.
• Facilitate and lead workshops to drive collaboration and solution design.
• Oversee and support User Acceptance Testing (UAT).
• Provide insight and guidance across all D365 CE modules, with a strong emphasis on Sales.

Desired Skills & Experience

• Proven track record as a Business Analyst within Dynamics 365 CE environments.
• Strong knowledge of Sales Module functionality and processes.
• Excellent communication and stakeholder management skills.
• Ability to document requirements clearly and translate them into technical deliverables.
• Experience leading workshops and managing UAT cycles.
• Broad understanding of other D365 CE modules.

Benefits

• Starting Salary - £55k-£65k dependent on experience
• Company Bonus Scheme
• Enhanced Pension Contributions and more!