Senior IT Technician
Complex IT problems. Real technical ownership. Ready for your next challenge? If the following job requirements and experience match your skills, please ensure you apply promptly.
If you know Microsoft 365 inside out, enjoy solving the problems others escalate and can explain the solution without losing your customer in technical jargon, we'd like to hear from you.
Placr Recruitment is looking for a Senior IT Technician to join a growing managed IT services provider. This is a hands-on role where you'll take ownership of technical challenges, strengthen customer environments and contribute to projects across cloud, endpoint management and cyber security. What you'll be doing Administering Microsoft 365 environments , including Exchange Online, Teams, SharePoint, OneDrive and Entra ID.
Managing user access, permissions, MFA and conditional access.
Resolving complex issues across Windows, devices, networks and cloud services.
Supporting endpoint protection, investigating security alerts and maintaining patching, backups and device compliance.
Using Kaseya IT management and security tools to support customer environments.
Contributing to customer onboarding, tenant reviews, migrations and technical improvement projects.
Keeping customers informed and maintaining clear technical documentation. What you'll bring At least three years' Microsoft administration experience , with strong Microsoft 365 tenant management skills.
A solid background in senior IT support, systems administration or managed services.
Hands-on experience with cyber security, endpoint protection, security monitoring, patching and backups .
Experience using Kaseya IT management and security tools .
Confident troubleshooting across Windows, networking and cloud environments.
Clear customer communication and the ability to manage competing priorities.
The initiative to take ownership and see issues through to resolution. What's in it for you? £45,000–£55,000 , depending on experience.
Private medical insurance and company pension.
Free on-site parking.
Training and professional development opportunities.
Exposure to emerging Microsoft technologies, cyber security and AI-related services.
A varied mix of technical support, customer onboarding and project work. xehkeey
A supportive team where you can contribute your expertise and ideas.
If you know Microsoft 365 inside out, enjoy solving the problems others escalate and can explain the solution without losing your customer in technical jargon, we'd like to hear from you.
Placr Recruitment is looking for a Senior IT Technician to join a growing managed IT services provider. This is a hands-on role where you'll take ownership of technical challenges, strengthen customer environments and contribute to projects across cloud, endpoint management and cyber security. What you'll be doing Administering Microsoft 365 environments , including Exchange Online, Teams, SharePoint, OneDrive and Entra ID.
Managing user access, permissions, MFA and conditional access.
Resolving complex issues across Windows, devices, networks and cloud services.
Supporting endpoint protection, investigating security alerts and maintaining patching, backups and device compliance.
Using Kaseya IT management and security tools to support customer environments.
Contributing to customer onboarding, tenant reviews, migrations and technical improvement projects.
Keeping customers informed and maintaining clear technical documentation. What you'll bring At least three years' Microsoft administration experience , with strong Microsoft 365 tenant management skills.
A solid background in senior IT support, systems administration or managed services.
Hands-on experience with cyber security, endpoint protection, security monitoring, patching and backups .
Experience using Kaseya IT management and security tools .
Confident troubleshooting across Windows, networking and cloud environments.
Clear customer communication and the ability to manage competing priorities.
The initiative to take ownership and see issues through to resolution. What's in it for you? £45,000–£55,000 , depending on experience.
Private medical insurance and company pension.
Free on-site parking.
Training and professional development opportunities.
Exposure to emerging Microsoft technologies, cyber security and AI-related services.
A varied mix of technical support, customer onboarding and project work. xehkeey
A supportive team where you can contribute your expertise and ideas.