L2 Service Desk Engineer (M365) - Milton Keynes - YFNAK88C

L2 Service Desk Engineer (M365)

Milton Keynes | 6 month contract | Inside IR35 | 24/7 shifts | ASAP start

A specialist MSP is building a dedicated service desk for one of its large global clients, and needs four L2 engineers to run it around the clock.

If you're a confident Microsoft 365 generalist who likes owning the queue and fixing things properly, this is a chance to help shape a new service from day one, with L3 backup on call when you need it.

What you'll be doing

• Picking up escalations from L1, and owning everything outside core hours
• Solving issues across M365, Exchange Online, AD, Entra ID and Intune
• Supporting Windows Server, Azure and VMware/Horizon virtual desktops
• Handling priority incidents and giving clean shift handovers
• Building up the knowledge base as the service grows

What's in it for you

• 12-hour shifts (7am to 7pm and 7pm to 7am), 4 on 4 off, so plenty of time off
• Competitive rate via umbrella
• A genuine route to a permanent role

Apply now. You'll get a few quick questions about your experience and availability, and we'll call shortlisted applicants straight away.