Client Implementation Analyst - Payments: 12922

Client Implementation Analyst - Payments / Cash Management

Contract Length: 12-month contract

Work Model: Hybrid

Location: Bromley or Chester

About the Role

We are seeking a Client Implementation Analyst to join our EMEA CashPro Connect team at a leading global bank. This is a highly client-facing role, focused on delivering technical cash management and payment solutions to corporate clients. The role offers an exciting opportunity to combine project coordination, client engagement, and payments expertise to support the delivery of payment and reporting solutions.

You will play a pivotal role in ensuring our corporate clients connect smoothly to our payment platforms, test files successfully, and achieve production readiness.

Key Responsibilities

* Serve as the primary point of contact for corporate clients, managing communications, timelines, and project updates.

* Support the implementation of cash management solutions including connectivity through CashPro File Import, Host-to-Host, SWIFT, EBICS, and other electronic channels.

* Guide clients through file validation, UAT, and production testing to ensure accurate payment processing and straight-through processing.

* Coordinate with internal teams (operations, technology, product) to resolve issues, implement configuration changes, and ensure smooth client onboarding to production.

* Support project delivery, including planning timelines, identifying risks, and driving resolution to meet client expectations.

* Participate in upcoming initiatives including client migration projects to the bank's strategic payment platforms.

Skills & Experience

Required:

* Proven client-facing experience, ideally in banking, treasury, or payments services.

* Strong stakeholder management and communication skills, capable of leading discussions and guiding clients through technical processes.

* Experience in project coordination or delivery in a corporate banking or financial services environment.

* Ability to manage multiple client deliverables, timelines, and dependencies effectively.

Desirable / Ideal:

* Experience or familiarity with payments, cash management, or treasury processes.

* Knowledge of payment file formats (ISO20022 XML, SWIFT MT/MX, BACS, HML/Code) and file-based connectivity.

* Exposure to corporate cash management solutions such as CashPro Connect, Host-to-Host, SWIFT, EBICS, or similar systems.

* Experience supporting UAT, regression testing, or production file testing.

Who This Role Suits

* A candidate who thrives in a client-facing environment, enjoys problem-solving, and coordinating between clients and internal teams.

* Professionals with payments experience looking to strengthen their expertise in cash management, connectivity, and global payment flows.

* Individuals who are organised, proactive, and detail-oriented, with a drive to ensure client satisfaction and successful project delivery.

Why Join Us

* Opportunity to work with major corporate clients across EMEA.

* Develop and grow expertise in payments, cash management, and technical client solutions.

* Be part of a dynamic, global team, delivering critical solutions that enable client success.

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