EUC Engineer

EUC Engineer - SCCM, Intune, Law Firm, End-User

Our leading UK based law firm client are actively looking to take on a new EUC Engineer (SCCM, Intune, Law Firm, End-User) to join their firm on a permanent basis.

This EUC Engineer (SCCM, Intune, Law Firm, End-User) is a newly created role within the team and will operate in a stand-alone capacity, this role will be a key escalation point working alongside the Infrastructure and Application teams.

To be considered for this EUC Engineer (SCCM, Intune, Law Firm, End-User) role, it's ideal that you have:

• Ideally Law firm or professional services background
• Depth of strength within Microsoft tech stack (SCCM, Intune, 365)
• 5 + Years within a similar role
• Qualifications preferred but not required

Responsibilities:

• Design, build, deploy, and maintain end user devices including desktops, laptops, mobile devices, and peripherals
• Provide 3rd line support for end user computing issues, ensuring timely resolution and minimal disruption to fee earners and staff
• Manage and support relevant Microsoft 365 services such as OneDrive and related security features
• Administer and optimise endpoint management solutions (e.g. Intune, SCCM, Autopilot or non-Microsoft alternatives)
• Maintain and improve standard operating environments (SOE), images, and device configurations
• Ensure endpoints comply with firm security policies, regulatory requirements, and industry best practices
• Package, test, and deploy client-side applications using standard application packaging and deployment tools
• Maintain and updating AVD Windows images
• Manage application updates and version control to ensure stability and compatibility across the firm
• Perform end user performance monitoring, troubleshooting, and optimisation using Digital Employee Experience (DEX) tools such as Nexthink
• Title: End User Computing (EUC) Engineer
• Department: Information Technology
• Reporting to: Infrastructure & Security Manager
• Proactively identify and remediate performance issues affecting user productivity and system reliability
• Develop, maintain, and enhance PowerShell scripts to automate EUC processes, deployments, and support tasks
• Work closely with the applications teams on technology rollouts, upgrades, and firm-wide change initiatives
• Produce and maintain technical documentation, procedures, and knowledge base articles