AI & Automation Specialist Apprentice

Tecna is a creative events and exhibitions organisation delivering high-quality exhibition stands, live event environments, experiential activations, and bespoke installations for clients across a wide range of industries. We pride ourselves on craftsmanship, innovation, and delivering exceptional experiences.

About the role:

We are looking for a motivated and innovative AI & Automation Specialist Apprentice to join us here at Tecna. This is an exciting opportunity to develop practical skills in artificial intelligence, business process automation, digital transformation, and data-driven decision making while studying towards a Level 4 AI & Automation Specialist Apprenticeship qualification. The programme focuses on identifying opportunities for automation, implementing AI-powered solutions, and supporting the responsible adoption of emerging technologies across the business.

The successful candidate will work closely with various departments to streamline processes, improve efficiency, and support digital innovation initiatives.

Responsibilities:

• Identify repetitive business processes and recommend opportunities for automation

• Assist in the design, development, testing, and implementation of AI and automation solutions

• Support the creation of automated workflows using no-code and low-code platforms

• Analyse business requirements and map existing processes to identify efficiency improvements

• Use AI tools and technologies to improve productivity, reporting, and decision-making

• Support the integration of software systems and digital tools across the organisation

• Assist with data collection, analysis, and reporting to measure the effectiveness of automation initiatives

• Promote responsible and ethical AI practices in line with company policies and industry standards

• Create process documentation, user guides, and training materials

• Work with stakeholders to gather requirements and support the successful adoption of new technologies

• Participate in continuous improvement projects and contribute ideas for innovation

• Maintain awareness of emerging AI and automation technologies and industry best practices

Required skills:

• Strong interest in artificial intelligence, automation and digital technologies

• Good problem-solving and analytical skills

• Excellent communication and interpersonal skills

• Organised with strong attention to detail

• Ability to work independently and as part of a team

• Competent IT skills, including Microsoft Office applications

• Willingness to learn and develop new technical skills

• Curious and eager to learn

• Innovative thinker with a proactive approach

• Adaptable and open to change

• Professional and accountable

• Committed to delivering excellent customer and stakeholder service

• Passionate about using technology to solve business challenges

Desirable experience:

• Experience using Microsoft Copilot, ChatGPT or other AI tools

• Knowledge of Power Automate, Power Apps, Zapier, Make, or other workflow automation platforms

• Understanding of business processes and process improvement methodologies

• Basic knowledge of data analysis or reporting tools

Entry requirements:

• Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.)

• OR equivalent work experience (typically 2 years in a relevant role)
  AND

• 5 x GCSE’s including English & Maths at Grade 4 (C) or above

Working hours: 40 hours per week

Benefits:

• 25 days holiday + bank holidays

• Private health care once passed probation

• Paid volunteering

• 4 social events a year

• Parking on site

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!