Projects Coordinator

Systems Coordinator

• Location: Felixstowe, Suffolk
• Salary: £35,000
• Job Type: Full-time

Reed is recruiting for a Systems Coordinator to join a busy customs and international trade operation in Felixstowe. This Systems Coordinator position will focus on developing, implementing and maintaining technology-led solutions to improve operational efficiency, reporting accuracy and overall productivity.

This is an excellent opportunity for a Systems Coordinator who enjoys streamlining processes, reducing manual administration and supporting business improvement through automation and systems development within a fast-paced logistics environment.

Day-to-day of the role

• Develop practical solutions using Microsoft Excel, SharePoint and other Microsoft applications to improve operational performance.
• Identify manual and repetitive tasks, introducing standardised and automated processes where possible.
• Design, build and maintain spreadsheets, reports and data management tools to support the wider operation.
• Develop and support automated workflows using Power Automate and other automation technologies.
• Assist with the implementation, testing and rollout of new systems and technology solutions.
• Work closely with operational stakeholders to gather requirements and create user-friendly business solutions.
• Produce and maintain process documentation, user guides and training materials.
• Monitor the effectiveness of implemented solutions and identify further opportunities for improvement.
• Support systems administration, user access management and general system housekeeping.
• Assist with month-end reporting, data analysis and electronic document handling processes.

Required Skills & Qualifications

• Strong Microsoft Excel skills, including formulas, lookups and pivot tables.
• Experience using Microsoft Office applications and a range of business systems.
• Proven ability to identify and implement process improvements.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Good organisational skills and the ability to manage competing priorities.
• Confident communication skills, with the ability to work effectively with both operational and non-technical stakeholders.
• Experience with SharePoint would be advantageous.
• Exposure to Power Automate or Robotic Process Automation would be beneficial.
• Knowledge of SQL and/or Python would be desirable.
• Previous experience within customs, freight forwarding, logistics or supply chain operations would be an advantage.

Benefits

• Opportunity to join a growing operation within customs and international trade.
• Exposure to automation projects, systems development and business transformation initiatives.
• Varied role with involvement across operational improvement, reporting and technology support.
• Chance to work closely with stakeholders across the business and make a visible impact.
• Supportive environment for someone looking to develop systems and process improvement expertise.

How to apply

To apply for this Systems Coordinator opportunity, please submit your CV and cover letter outlining your relevant experience and interest in the role.