Software Developer & IT Support

Job Title: Software Development & IT Support

Location: High Wycombe Office Work Pattern: 1 day WFH after probation Split: Approximately 70% Development / 30% IT Support

About Us

Founded in 2002, we enable specifiers, installers, and users of lighting controls to harness an extensive network for other purposes. We provide a complete service for clients, managing all aspects of project delivery—from pre-commissioning, CAD, and project software to on-site commissioning—entirely through our in-house technical experts.Core Values: Respect, Integrity, Trust, Transparency, Accountability.

Role Overview

You will assist with general IT support and contribute to the development and maintenance of in-house and proprietary software, including smart device applications.

Key Responsibilities

Software Development & Maintenance (70%)

General IT Support (30%)

• Set up Windows PCs/laptops and install proprietary software.
• Provide basic training on company-wide software systems.
• Liaise with external IT support to troubleshoot hardware/software issues.
• Assist with server maintenance and upgrades.
• Set up NUCs and install software for customers.

EMS Platform

• Ongoing development and functionality improvements.
• Build and develop reports for various departments.
• Perform mass data changes as required.
• Integrate EMS with Sage and manage communication between platforms.
• Mitigate platform/environment changes and security vulnerabilities.
• Maintain DevOps for bug tracking and change requests.

Zoho Expense

• Ensure data accuracy and alignment.
• Manage users, policies, and vehicles.
• Align reporting with accounting and credit card API changes.

Data Poller

• Maintain/update code to reflect API or regulatory changes (Zoho, Google, Microsoft, HMRC).
• Ensure seamless data integration between Zoho and Sage.

Technical Stack

• Languages & Frameworks: C#, .NET 7/8, .NET Framework, WinForms, ASP.NET, Xamarin
• Database & Reporting: T-SQL, SSRS, Entity Framework / EF Core
• Tools & Platforms: IIS, Azure DevOps, Git

Personal Attributes

• Strong problem-solving and analytical skills.
• High attention to detail in coding, data integration, and reporting.
• Flexibility to manage multiple tasks and adapt to changing requirements.
• Initiative-driven with a focus on continuous improvement.
• Excellent communication and collaboration skills.
• Customer-focused troubleshooting and support.
• Ability to manage development pipelines and version control.
• Eagerness to learn new technologies and tools.

Education & Experience

Professional Experience

• Extensive experience in Windows environments and IT infrastructure support.
• Proven software development experience, especially with in-house and enterprise-level applications.
• Full SDLC experience: design, development, testing, deployment, and maintenance.
• Hands-on experience with listed technologies and frameworks.
• Experience integrating systems like EMS, Zoho, and Sage.
• Familiarity with app lifecycle management and end-of-life migration.

Technical Expertise

• Proficiency with cloud platforms (Azure, Google Cloud).
• Experience with DevOps practices and bug tracking.
• Strong database and reporting skills.
• Knowledge of secure software development practices.

Education & Certifications

• Degree in Computer Science, Software Engineering, IT, or related field (preferred).
• Certifications in .NET, Azure, or security (e.g., CSSLP) are a plus.
• Experience with Agile or similar methodologies is beneficial.