Technical Support Specialist

Domain & Product knowledge:

• Demonstrate an understanding of Network & Firewall infrastructure, Virtualisation environments, Citrix, and Cloud technologies.
• Develop and maintain a technical understanding of products across the Linac solution
• Demonstrate an eagerness to adapt and learn when new products are added to the Elekta Medical Linear Accelerator solution.

Desirable:

• Awareness of SAFe Agile framework is an advantage.
• Strong proficiency with the following: all MS server/Workstation operating systems, MS SQL Server, Linux operating systems and Citrix Metaframe/XenApp, particularly within a domain environment
• Familiarity with Microsoft Hyper-V architecture and tools (Hyper-V Manager, System Center Virtual Machine Manager (SCVMM), Hyper-V Replica, Dynamic Memory, Live Migration, and Virtual Machine Integration Services).
• Familiarity of Microsoft Azure platform
• Knowledge of GUI test automation tools and methods to deliver autonomous software installation deployment.

MSCE, CCNA and/or Citrix CCA certification