It Support Technician
Contract IT Support Technician
Location: Bradford
Rate: Competitive daily rate
Hours: 37 hours per week
Contract: Initial 2-month contract, with potential for extension
We are currently supporting a well-established organisation in Bradford who are looking to recruit an experienced IT Support Technician to join their team on an initial 2-month contract.
This is a hands-on, user-facing role where you will provide day-to-day 1st line IT support, acting as the first point of contact for technical queries and ensuring staff receive an efficient and reliable IT service.
You will be responsible for supporting Microsoft 365, Windows laptops, mobile devices and user account administration, alongside assisting with onboarding, offboarding, IT asset management and general IT security processes.
Key Responsibilities
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Provide 1st line IT support to staff via telephone, email and the IT service desk.
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Troubleshoot and resolve issues relating to Microsoft 365, Outlook, Windows, printers and mobile devices.
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Administer user accounts, licences, passwords and MFA within Microsoft 365.
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Support employee onboarding and offboarding processes, including account and equipment setup.
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Maintain accurate IT asset registers and device inventories.
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Assist with Microsoft Intune device management and mobile phone administration.
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Liaise with third-party suppliers, escalating technical issues and monitoring progress through to resolution.
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Support IT security procedures, including remote device locking and wiping where required.
About You
We are looking for someone with previous experience in an IT Support, Service Desk or IT Administrator position, ideally within a Microsoft-based environment.
You will ideally have:
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Strong Microsoft 365 administration experience.
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Experience supporting Windows laptops and Android devices.
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Knowledge of user account, licence and password administration.
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Familiarity with Microsoft Intune, Entra ID or similar device management platforms.
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Experience using IT service desk or ticketing systems.
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Excellent communication and customer service skills, with a proactive approach to resolving technical issues.
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The ability to manage competing priorities and work effectively in a busy IT environment.
Essential Requirement
Candidates MUST hold a current, valid DBS certificate to be considered for this position.
If you are an experienced IT Support Technician available for an immediate contract opportunity in Bradford, we would be keen to hear from you.
Please apply with your latest CV for further information.
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