IT & Cyber Security Technician
IT & Cyber Security Technician Stone
Staffordshire £27,000 - £30,000 DOE Full Time | Onsite 5 Days Per Week
Are you the person everyone turns to when technology goes wrong?
We're looking for a hands-on IT Support Technician who enjoys solving problems, supporting people, and keeping systems running smoothly. This is a fantastic opportunity to become the go-to IT person within a growing, people-focused business where your contribution will make a genuine impact every day.
This isn't a role where you'll be hidden away fixing tickets. You'll be working across the business, supporting colleagues, setting up new hardware, improving processes, and helping maintain key cyber security standards.
What You'll Be Doing
Location: Stone, Staffordshire (Onsite 5 Days Per Week) Salary: £27,000 - £30,000 DOE Job Type: Full Time Permanent
Staffordshire £27,000 - £30,000 DOE Full Time | Onsite 5 Days Per Week
Are you the person everyone turns to when technology goes wrong?
We're looking for a hands-on IT Support Technician who enjoys solving problems, supporting people, and keeping systems running smoothly. This is a fantastic opportunity to become the go-to IT person within a growing, people-focused business where your contribution will make a genuine impact every day.
This isn't a role where you'll be hidden away fixing tickets. You'll be working across the business, supporting colleagues, setting up new hardware, improving processes, and helping maintain key cyber security standards.
What You'll Be Doing
- Acting as the first point of contact for IT support across the business.
- Setting up and configuring laptops, desktops, mobile devices and IT equipment for new starters.
- Troubleshooting and resolving hardware and software issues.
- Managing IT assets and equipment inventory.
- Working closely with external IT providers to ensure issues are resolved efficiently.
- Supporting the business with cyber security and compliance requirements.
- Completing and supporting Cyber Essentials and Cyber Essentials Plus accreditation processes.
- Assisting with ISO 27001 questionnaires and information gathering.
- Identifying opportunities to improve systems, processes and technology across the business.
- Previous experience in an IT Support, ICT Support or IT Technician role.
- Experience setting up, configuring and maintaining computers, laptops and other hardware.
- Experience completing ISO 27001 questionnaires.
- Experience supporting Cyber Essentials or Cyber Essentials Plus accreditations.
- Strong understanding of IT hardware, software and user support.
- Excellent communication skills with the ability to explain technical information to non-technical users.
- A proactive approach and genuine passion for technology.
- Enjoy being the "go-to" person when people need help.
- Are organised and able to manage multiple priorities.
- Can build strong relationships across a business.
- Like identifying better ways of doing things and driving improvements.
- Salary of £27,000 - £30,000 depending on experience
- Annual performance-related bonus
- 25 days holiday plus bank holidays
- Christmas shutdown period
- Company pension
- Regular social events
- Company sick pay scheme
- Mental health and wellbeing support
- The opportunity to play a key role within a business that genuinely values its people.
Location: Stone, Staffordshire (Onsite 5 Days Per Week) Salary: £27,000 - £30,000 DOE Job Type: Full Time Permanent