Business Analyst

As a Business Analyst, you’ll play a key role in understanding what our clients need for each project or change initiative. You’ll work closely with the wider project team to make sure your deliverables are completed on time and aligned with what the client expects. This includes:

• Mapping the ‘As Is’ processes by interviewing SMEs, running workshops, and securing the necessary approvals
• Shaping the ‘To Be’ processes, again working with SMEs and stakeholders to design, document, and gain sign-off for the future-state operational processes
• Developing clear and complete Business Requirements, covering functional, non-functional and reporting needs
• Analysing requirements thoroughly, making sure business teams are properly engaged and that current processes and data sources are fully understood
• Acting as the central point of coordination for business analysis activities, working with clients, third-party suppliers, and technical teams
• Supporting the creation of operational processes and procedures, helping define how things should work in practice

Requirements

At Sagacity, we’re a team of ‘doers’. We get things done and make a difference. The key competencies that we look for are:

Communication: Someone who can communicate clearly and confidently, both in writing and in person, comfortable working with subject matter experts in a professional, collaborative way.

Analysis: Sagacity is full of natural problem solvers. You should be able to build a solid understanding of the business and its processes through interviews, document reviews, workshops, process mapping (As-Is and To-Be), and MI analysis. Ultimately, you’ll help us shape a clear picture of the challenge and what a good solution looks like.

Leadership: We’re looking for someone who can positively influence stakeholders and help the business understand how proposed solutions will deliver real benefits and address the issues at hand.

Teamwork: You’ll take part in daily huddles to keep everyone in the loop. We’d like someone who can share priorities openly, flag any issues early, and ask for Senior BA support when needed.

Skills & Experience

• At least 3 years’ experience as a Business Analyst (ideally within financial services, telecoms, or utilities)
• Hands-on experience with project and analysis techniques, including tools that support requirement gathering and documentation
• Great interpersonal and presentation skills, with the ability to adapt your style to your audience
• Comfortable working both independently and as part of a team
• Solid understanding of analyst frameworks, business processes, and requirements methodologies
• Strong skills in Microsoft Office, especially Word, Excel and PowerPoint
• Proven ability to build strong relationships with clients and integrate smoothly into different teams
• Willingness to travel nationwide to support client needs, including staying away from home when required