Client Director - Tier1 Bank
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Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Client Director – Tier 1 Bank Our team sells the full Salesforce product portfolio to Tier 1 banking customers, partnering with some of the world's most strategic and highly regulated financial institutions.
As a Client Director at Salesforce, you will own the end-to-end relationship with your assigned account. You will sell the entire Salesforce Customer 360 platform, including Agentforce, Data Cloud and Financial Services Cloud. You will build trusted relationships with C-suite and senior business and technology leaders across the bank's business lines, helping them realise measurable value from their Salesforce investment.
What You'll Actually Be DoingAct as the executive owner of the Salesforce relationship, building and maintaining senior relationships across the bank's business lines, technology, data, risk and procurement functionsOwn and deliver a multi-year strategic account plan that grows Annual Contract Value (ACV) through expansion, upsell, cross-sell and new business within the accountMap the organisation in depth, including stakeholders, budgets, buying centres and whitespace across divisionsLead complex, multi-threaded sales cycles in parallel. Orchestrate Sales Engineers, Industry Advisors, Professional Services, Customer Success, Executives and Partners as one account teamPosition Salesforce as a strategic partner in the bank's digital, data and AI transformation agenda, connecting our solutions to measurable outcomes such as customer experience, operational efficiency, growth and riskNavigate the bank's regulatory, security, governance and procurement processes, and build the business case for large, multi-year investmentsWork with the bank's System Integrators and strategic partners to extend reach and ensure customer successPartner with Customer Success to drive adoption, renewals and advocacyYou're Our Person If You Have...A proven track record of quota-carrying, enterprise technology direct sales, ideally as a Client Director, Strategic AE or equivalent, with experience of single-account or named-account ownershipExperience managing long, complex sales cycles with large deal values and many senior stakeholdersSuccess developing and executing strategic account plans that retain and grow ACVThe ability to navigate large, matrixed organisations and build influence across multiple divisionsThe ability to run discovery with senior leaders and turn it into compelling use cases and value hypothesesExcellent written, verbal and presentation skills, with the credibility to engage at C-suite levelExperience leading large virtual account teams across internal and external stakeholdersEven Better If You Have...Experience selling into Tier 1 banks or global financial institutionsA strong understanding of the banking landscape, including regulation, core banking modernisation, data and AI adoption, and digital customer engagementFamiliarity with enterprise sales methodologies, such as MEDDICC, and with building strategic alliancesA history of consistently achieving or exceeding quota on a large, strategic accountAn existing network of senior relationships within the bank or across UK/EMEA bankingYour experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work.
Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.
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SummaryLocation: United Kingdom - LondonType: Full time