Infrastructure Engineer

Infrastructure Engineer

• Fantastic opportunity for an experienced Infrastructure Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions.
• Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE).
• Immediate start available - professionals with strong experience in Microsoft infrastructure, virtualisation, and networking within an MSP environment are highly encouraged to apply.
• To apply, please email

Who is the client?

Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of creative and professional services businesses. With thousands of users and over a hundred client environments under management, they pride themselves on delivering secure, scalable, and innovative IT solutions. Their continued success is driven by technical excellence, teamwork, and a strong commitment to employee growth and learning.

What will you be doing?

This is a hands-on infrastructure engineering role ideal for someone who enjoys problem-solving, technical ownership, and delivering high-quality IT solutions. You'll be responsible for supporting complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues.

Key responsibilities include:

• Providing advanced 3rd-line support and troubleshooting across servers, networks, and cloud platforms.
• Configuring, installing, and managing Windows Server environments and virtualisation platforms (Hyper-V/VMware).
• Implementing and maintaining enterprise-level backup solutions using Veeam.
• Supporting cloud technologies such as Microsoft 365, Azure, and Google Workspace.
• Managing network configurations including DNS, DHCP, VLANs, IP routing, and VPNs.
• Assisting in infrastructure upgrades, migrations, and security deployments.
• Producing detailed technical documentation and contributing to project delivery.
• Acting as a technical escalation point and collaborating closely with senior engineers.

What will you need?

• Minimum 3+ years' experience in IT infrastructure or 3rd-line support, ideally within an MSP.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Hands-on experience with Hyper-V and/or VMware.
• Expertise in Veeam Backup & Replication or similar DR solutions.
• Strong networking knowledge (TCP/IP, VLANs, VPNs, routing protocols).
• Experience with cloud-based platforms such as Microsoft 365, Google Workspace, or AWS.
• Excellent troubleshooting, documentation, and client communication skills.

What would be desirable?

• Experience with Microsoft Intune, LucidLink, or Egnyte.
• Familiarity with MDT imaging and endpoint protection tools (Defender, Sophos, Bitdefender).
• Exposure to infrastructure migration or virtualisation projects.
• Previous experience mentoring junior engineers or leading technical initiatives.

Certifications (highly desirable):

• Microsoft Certified (AZ-104, MS-102, or equivalent)
• VMware VCP, CompTIA Network+/Security+, or similar vendor certifications

The Package

• Hybrid working with work-from-home Fridays and additional remote days available
• 22 days' annual leave + Bank Holidays (increasing with tenure)
• Regular team events, social activities, and staff awards
• Ongoing professional development and funded training opportunities

To Apply...

Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed for this vacancy only.

KEY SKILLS - Infrastructure Engineer, Solutions Engineer, MSP, 3rd Line Support, Windows Server, Hyper-V, VMware, Active Directory, DNS, DHCP, VLANs, VPNs, Veeam, Microsoft 365, Azure, Networking, Cloud, Technical Consultancy, IT Projects.