Clinical Support Specialist

Job Title: Clinical Support Specialist – UK

Location: UK (Remote with travel)

Job Description:

Are you passionate about healthcare innovation and skilled in bridging clinical expertise with technical solutions? We are seeking a dedicated Clinical Support Specialist to join our team, covering the UK. This role offers the opportunity to make a significant impact by supporting healthcare professionals in maximizing the value of advanced medical technologies, with a strong focus on post-sales support and technical data connectivity/reporting tools from a clinical perspective.

Key Responsibilities:

• Build and maintain strong relationships with healthcare professionals across the UK, serving as their trusted post-implementation partner.
• Provide expert clinical and technical support for data connectivity solutions and reporting tools, ensuring seamless integration into clinical workflows.
• Deliver comprehensive training and ongoing education to healthcare teams on product utilization, data management, and reporting capabilities.
• Troubleshoot and resolve technical issues related to clinical data systems, working closely with IT and clinical staff.
• Analyze client usage patterns and reporting needs to optimize system performance and user satisfaction.
• Collaborate with internal teams to communicate client feedback and drive continuous product improvement.
• Stay informed on industry trends, regulatory requirements, and emerging technologies in clinical data management.
• Represent the company at industry events, user group meetings, and training sessions.

Qualifications:

• Proven experience in perfusion or related clinical specialty.
• Strong technical aptitude with experience in clinical data systems, connectivity solutions, or healthcare IT.
• Excellent problem-solving skills with ability to translate technical concepts for clinical audiences.
• Outstanding communication and interpersonal skills suited for engaging with medical professionals and technical teams.
• Willingness to travel extensively within the UK.

What We Offer:

• Competitive salary package.
• Opportunity to work with innovative medical technologies that improve patient outcomes and clinical efficiency.
• A dynamic and supportive team environment with room for professional growth and development.