ServiceNow Technical Architect
ServiceNow Technical Architect - £550/day via Umbrella - 3 Month Contract - Remote - SCC Flex Contract
We are seeking an experienced ServiceNow Technical Architect to play a key role in delivering high-quality ServiceNow solutions for enterprise customers. This is an excellent opportunity for a technical specialist to work across complex ServiceNow implementations, translating solution designs into practical technical outcomes while supporting successful project delivery.
Your responsibilities as the ServiceNow Technical Architect:
- Translate agreed ServiceNow solution designs into practical, buildable and deliverable technical solutions.
- Work closely with customers, consultants, developers and project teams to clarify requirements and resolve technical queries.
- Interpret High-Level Designs (HLDs) and produce or validate Low-Level Designs (LLDs).
- Provide technical oversight throughout the implementation life cycle, including development, testing, migration, deployment and transition into service.
- Ensure solutions meet agreed technical standards and non-functional requirements, including security, resilience, performance, scalability, compliance and supportability.
- Identify and resolve complex technical issues, communicating potential impacts on project scope, cost, timescales and quality.
- Assess the commercial impact of technical decisions, delivery constraints and scope changes, considering resource requirements, delivery effort, risk and project margins.
- Guide, mentor and develop technical consultants and developers, promoting technical excellence and consistent delivery standards.
- Provide technical feedback and identify opportunities for automation, reusable solutions and improvements to implementation standards and delivery processes.
- Produce and maintain technical documentation, including implementation plans, migration approaches, test plans, rollback plans, as-built documentation and technical risk logs.
- Maintain up-to-date technical knowledge, relevant certifications and industry accreditations.
As a successful ServiceNow Technical Architect, you will have:
- Proven experience in a ServiceNow Technical Architect, Technical Lead, Senior Consultant or equivalent technical delivery role.
- Strong hands-on technical expertise across the ServiceNow platform, supported by relevant certifications, accreditations or demonstrable equivalent experience.
- Experience translating solution designs into technical architectures, detailed implementation plans and deliverable technical solutions.
- Good understanding of the ServiceNow implementation life cycle, including configuration, development, testing, migration, deployment and transition into service.
- Experience producing and validating technical documentation, including HLDs, LLDs and implementation plans.
- Understanding of non-functional requirements, including security, performance, scalability, resilience, compliance and operational supportability.
- Strong technical problem-solving skills and the ability to investigate complex issues and recommend practical solutions.
- Commercial awareness, with an understanding of how technical decisions and delivery constraints impact cost, effort, resource allocation, risk and project margins.
- Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Experience mentoring, coaching and supporting technical consultants and developers.
If you are a ServiceNow Technical Architect looking for a challenging contract opportunity where you can make a significant impact across a global cybersecurity programme, we would love to hear from you. Apply today. Professional references required.
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