SC Cleared Infrastructure/Applications SME - AppDynamics

We are seeking an experienced SC Cleared Infrastructure/Applications SME with strong hands-on AppDynamics (AppD) experience to support a secure public-sector programme.

Working within an established Agile delivery environment, you will take technical ownership of AppDynamics monitoring, alerting, health rules and defect management across a range of application services. You will work closely with technical delivery teams and the client to ensure effective application monitoring, resolve issues and support successful production releases.

Key Responsibilities:

• Create, configure and maintain AppDynamics alerting in line with business and application requirements.

• Configure and deploy AppDynamics health rules and troubleshoot issues within lower environments.

• Own the AppDynamics defect management process, from initial investigation and triage through to resolution and production fixes.

• Act as the technical AppDynamics SME and primary point of contact for platform-related issues, including engagement with Cisco.

• Support AppDynamics integration across wider technical and delivery teams.

• Establish and maintain governance to monitor health rules that trigger frequently in production.

• Provide technical support for application releases, including pre- and post-release activities and production go-lives.

• Support ongoing BAU activities and in-flight technical deliverables.

• Identify and escalate technical risks to the delivery team.

Essential Skills & Experience:

• Strong hands-on experience with AppDynamics (AppD).

• Experience configuring and maintaining application monitoring, alerting and health rules.

• Proven experience troubleshooting and triaging AppDynamics issues.

• Experience managing technical defects through investigation, resolution and production fixes.

• Ability to act as an AppDynamics Subject Matter Expert (SME) and work with vendors and wider technical teams.

• Experience supporting production environments, application releases and go-live activities.

• Strong stakeholder communication and technical problem-solving skills.

• Active SC Security Clearance.

Desirable:

• Experience with Dynatrace, particularly migration from AppDynamics to Dynatrace.

• Experience working within public-sector or government technology programmes.

• Experience supporting Java-based applications and Agile delivery teams.