ServiceNow Architect

ServiceNow Architect

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London (Hybrid)

6 Month Contract

£600/day (Outside IR35)

ServiceNow Architect needed with SOMT (Sales Order Management for Telecommunications) experience. 6 Month Contract in London (Hybrid).

Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office in London. Paying up to £600/day (Outside IR35).

Working with a global IT Consultancy supporting a leading Telecoms end client. Start in November/December 2026.

Strong hands-on ServiceNow Architecture + SOMT (Sales Order Management for Telecommunications) expertise.

ServiceNow Architect to lead the design, architecture + implementation of ServiceNow Technology Service Operations Management (SOMT) solutions.

Defining scalable IT Operations architectures, driving observability, AIOps initiatives + enabling proactive operations through ServiceNow SOMT modules.

Strong ServiceNow ITSM, IT Operations + Enterprise Monitoring.

Architecture & Solution Design: defining end-to-end ServiceNow architecture aligned to enterprise IT Operations strategy.

Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources.

Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards

AIOps & Observability: design + implement AIOps-driven event correlation and noise reduction. xehkeey

Governance & Optimization: define SOMT governance, standards, and architectural guardrails.

Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modeling, ServiceNow scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams

Job Details

Company
Syntax Consultancy Limited
Location
London, UK
Hybrid / Remote Options
Posted