New Business Sales Director - Business Process Outsource - BPO

Up to £105,000 Base + Double OTE = £210,000 per annum + Benefits.

Are you an ambitious New Business Sales Director ready to drive transformational growth across UK and Europe? This is a high-impact opportunity for a proven sales leader to shape and execute a winning go-to-market strategy for innovative BPO and Sales Promotions solutions.

We’re seeking a New Business Sales Director with a sharp commercial mind, a passion for building winning teams, and a track record of delivering multimillion-pound enterprise deals in complex, technology-led environments.

As New Business Sales Director, you’ll lead the full UK and European new business function — driving strategy, building high-performing teams, and closing large-scale contracts across both the Public Sector and Private Sector.

You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including:

• Claims and application processing
• Customer journey and experience management
• Fraud prevention and validation services
• Omnichannel customer service delivery (voice, email, chat)
• Fulfilment of payments, vouchers, and physical rewards

This is a senior commercial leadership role that directly influences company growth and market presence.

As the New Business Sales Director, you will:

• Develop and execute a clear, high-growth New Business Sales Strategy for BPO and Sales Promotions across Europe.
• Lead and inspire a team of New Business Sales Executives, driving exceptional performance and accountability.
• Personally originate and close complex, multi-year, multimillion-pound BPO deals.
• Build trusted relationships with C-Suite and senior decision-makers through a consultative sales approach.
• Oversee the full tender and RFP lifecycle, shaping compelling proposals that win.
• Work closely with internal stakeholders (Operations, Finance, Delivery) to ensure smooth onboarding and commercial success.
• Own the revenue and profit targets for the European new business function — ensuring forecasting accuracy and consistent delivery.

To succeed as New Business Sales Director, you’ll need:

• Ideally 8+ years of proven new business sales experience within complex B2B technology or BPO environments.
• 3+ years managing and motivating a high-performing New Business or Business Development team.
• Strong record of selling technology-enabled BPO, professional, or platform-based services into large Public and Private Sector clients.
• Expertise in solution selling, RFI/RFP processes, and managing long-cycle, consultative sales.
• Experience leading multimillion-pound contract negotiations with C-Suite stakeholders.
• Commercial and analytical acumen with a clear focus on profitability and sustainable growth.
• A motivational leadership style — energetic, strategic, and relentlessly driven to succeed.

• A confident and creative dealmaker with an entrepreneurial mindset.
• A natural people leader who coaches teams to consistently exceed expectations.
• A strategic thinker who thrives in complex, fast-paced commercial environments.
• Passionate about technology-led transformation and customer-centric innovation.

This New Business Sales Director position offers a highly competitive base salary, performance-driven bonus (double OTE), and excellent career progression within a fast-growing international business.