Agentic AI Engineer
Job summary
Thames Valley Integrated Care Board is looking for an Agentic AI Engineer to lead the design, build and operation of our new AWS Bedrock platform, applying agentic AI to the corporate aspects of the ICB.
This is a corporate-facing role: your focus will be on driving efficiency, quality and automation in the day-to-day roles and processes the ICB performs -- from administrative and operational workflows through to knowledge management and decision support -- rather than clinical or direct care systems. You'll design, build and maintain secure agentic AI systems, copilots and intelligent automation services, ensuring their safe, governed and effective adoption across the organisation.
You'll be building the ICB's new agentic AI capability from the ground up, with a direct mandate to drive efficiency and automation across the corporate functions that support 2.5 million people across Buckinghamshire, Oxfordshire and Berkshire.
Location: One of Thames Valley ICB's offices
Function: Connected Care Infrastructure
Directorate: Strategy & Commissioning
Main duties of the job
Designing, building and maintaining agentic AI systems, copilots and intelligent automation services on AWS Bedrock.
Applying agentic AI to corporate processes across the ICB to drive efficiency, quality and automation.
Developing orchestration pipelines, prompt engineering frameworks, APIs and workflow automation supporting corporate and operational use cases.
Implementing safeguards including monitoring, observability, evaluation, audit logging and human-in-the-loop controls.
Working with operational leaders across the ICB to identify high-value automation opportunities and ensure solutions are trusted and effective.
Providing technical leadership on AI architecture, integration and deployment approaches.
Ensuring compliance with NHS standards, information governance and responsible AI principles.
Supporting business cases, governance papers and programme reporting.
About us
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles. We are committed to delivering a trustworthy, flexible and responsible staff culture.
At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor AI use in applications and remain alert to misuse that misrepresents abilities. You must declare any AI use when submitting your application.
Job description
Job responsibilities
The Agentic AI Engineer Connected Care & Intelligent Automation will play a lead technical role in the design, development, deployment and operational management of secure, governed and scalable agentic artificial intelligence (AI) capabilities across Thames Valley ICBs Connected Care ecosystem. The post holder will develop intelligent automation, retrieval-augmented generation (RAG), orchestration frameworks and AI-enabled workflow solutions to support population health, operational improvement, commissioning, service transformation and clinical decision support.Working under the direction of the Head of Connected Care Data Platform, Integration & AI, the post holder will provide technical leadership in the safe adoption of AI technologies, ensuringcompliance with NHS standards, information governance, clinical safety, transparency and ethical AI principles.The role will support the delivery of NHS priorities by enabling staff productivity, reducing unwarranted variation, improving access and supporting proactive, person-centred care through intelligent systems that augment decision-making rather than replace professional judgement.
You'll be an experienced AI/ML engineer with hands-on experience of applying agentic AI and automation to real business processes. You'll have:
A degree or master's in computer science, artificial intelligence, data science, software engineering or a related discipline, or equivalent senior experience.
Extensive experience designing and deploying AI, machine learning or agentic AI systems in production environments.
Experience with LLMs, orchestration frameworks, retrieval-augmented generation (RAG), APIs and automation technologies.
Experience with AWS Bedrock or equivalent cloud AI platforms is desirable.
Knowledge of information governance, cyber security and responsible AI approaches.
The ability to translate corporate and operational needs into effective, well-governed AI-enabled.
Person Specification
Qualifications
- Educated to degree or master's level in Computer Science, Artificial Intelligence, Data Science, Software Engineering or related discipline, or equivalent senior experience.
- Evidence of continuing professional development in AI, cloud engineering, software engineering or digital transformation.
Knowledge, Experience
- Extensive knowledge of specialist area/s, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to master's level equivalent.
- Extensive experience designing and deploying AI, machine learning or agentic AI systems in production environments.
- Experience with LLMs, orchestration frameworks, retrieval augmented generation (RAG), APIs and automation technologies.
- Understanding of NHS policy, Integrated Care Systems, population health and healthcare transformation.
- Experience working with diverse internal and external stakeholders.
- Knowledge of information governance, cyber security and responsible AI approaches.
- Evidence of post-qualification and continuing professional development in data engineering, cloud technologies, information governance, interoperability or related digital disciplines
- An understanding of the background and aims of current healthcare policy, appreciating the implications on engagement.
- A good understanding of the relationship between the Department of Health and Social Care, NHS England, Integrated Care Systems (including Integrated Care Boards), and individual provider organisations.
- Experience of interpreting national policy and experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (e.g. advising on policy implementation).
- Experience of managing and motivating a team, including managing performance of individuals and team.
- Experience of working with, and building and developing successful professional relationships with, a range of stakeholders (internal and external).
- Previous experience of budget responsibility, involvement in budget setting and working knowledge of financial processes.
- Working knowledge of Microsoft Office applications (Word, Excel etc.) with intermediate keyboard skills.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
- Membership of relevant professional bodies or possession of relevant technical certifications (e.g., Azure Data Engineer, BCS, DAMA) is desirable.
Skills, Capabilities, Attributes
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues (e.g. performance and change).
- Able to use initiative to decide relevant actions and make recommendations to sponsor/manager, with the aim of improving deliverables and compliance to policies.
- Able to make decisions autonomously when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- Able to present complex and sensitive information to large and influential groups.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to make autonomous decisions on complex technical or operational issues, often within tight and changing timescales. Strategic thinking - ability to anticipate and resolve problems before they arise.
- Demonstrable ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Able to prioritise own work effectively and be able to direct activities of others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Thames Valley ICB
Address
Oxford/Buckinghamshire/Berkshire/Surrey
Oxford
OX4 2PG
United Kingdom
Employer's website
https://www.thamesvalley.icb.nhs.uk/