Junior 1st Line Support Analyst

Junior 1st Line Support - Start Your IT Career!

Are you passionate about technology and helping people? We're looking for a motivated individual to join our team as a Junior 1st Line Support Analyst. Whether you have an IT degree or strong customer service experience, we want to hear from you!

Junior 1st Line Support

Harrogate - 2 days a week

Up to £22,250 per year with rise closer to £24k after initial 6 months

Permanent role

What we're looking for:

• A friendly, problem-solving attitude with great communication skills
• Either a relevant IT degree or solid experience in a customer-facing role
• A willingness to learn and grow in a fast-paced IT environment
• Basic knowledge of IT systems, Windows OS, and Microsoft Office
• A team player who can handle support tickets and troubleshoot first-line issues
• This is a great opportunity to get your foot in the door of the IT industry and develop your skills with full training provided.