Product Designer (UX)

Product (UX) Designer - Exeter - Hybrid - £40,000 - £60,000 - SaaS
  
 A fast-growing SaaS provider for critical infrastructure is expanding its product team. As UX Designer, you will shape the user experience across a complex SaaS platform, improving usability, simplifying workflows, and using research to drive continuous improvement. You’ll work closely with the Head of Product and have significant influence over how UX is defined and delivered.
  
Key Responsibilities

• Lead UX strategy and execution for a high-usage SaaS product
• Design user journeys, wireframes, interface components, and interaction models
• Analyse product data and user behaviour to inform design decisions
• Partner with Product to define requirements, success metrics, and solutions
• Champion user-centred design across the product lifecycle
• Collaborate with Support, Sales, and Customer Success to prioritise pain points
• Work with Engineering to ensure feasibility and high-quality delivery
• Balance user value, technical constraints, and business objectives
• Identify opportunities to simplify workflows and boost adoption and satisfaction

  
About You

• Systems thinker with attention to detail and a user-first mindset
• Collaborative, pragmatic, and able to influence product direction and execution

  
Requirements

• 5+ years’ UX experience, ideally in SaaS, enterprise software, or complex digital products
• Proven ability to simplify complex workflows into usable solutions
• Experienced in leading user research and turning insights into action
• Self-starter with strong communication skills
• Strong portfolio showing end-to-end UX problem solving
• UI skills beneficial but not essential

  
What’s on Offer

• Shape a newly formed product team
• Collaborative, product-led culture
• Career progression in a scaling SaaS business
• Real-world impact on software used in critical operational environments
• £40,000 - £60,000