IT Solutions Apprentice
- We are seeking an enthusiastic apprentice to join the Nuffield Department of Medicine IT function as part of the newly created MSD IT proactive team.
- This role offers an exciting opportunity to build practical IT skills while learning how to support the design, implementation and improvement of technology solutions.
Role
- Assist technical staff with system upgrades, migrations, implementations, and improvement projects.
- Assist with data collection and analysis to support project decisions.
- Assist with the testing and implementation of new IT systems, applications, and technology.
- Support the day-to-day operation of business systems, applications, servers, networks and software platforms
- Maintain accurate technical documentation, system records, procedures, and user guides
- Assist with testing, scripting, automation, or basic software development tasks where appropriate.
- Develop practical experience of supported Windows environments and gain awareness of macOS, Linux, networking, cloud services and audio-visual technologies used within NDM
- Provide a helpful, professional and customer-focused service to colleagues, seeking guidance when a request is outside your level of knowledge or authority.
- Any additional tasks that fall within your competency as directed
- Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year.
- Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal university requirements.
Training
- Opportunity to progress to a higher qualification
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- BASINGSTOKE ITEC LIMITED
- Working Week
- Monday to Friday.
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Wednesday, 25th November 2026
- Start Date
- Monday, 4th January 2027
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
University of Oxford
Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.