Jira/Atlassian Consultant

Jira Implementation & Integration Specialist4-8 weekscontract Inside IR35 LargelyOn-site in Liverpool

A leading global technology solutions and services provider is embarking on a programme to modernise and streamline its delivery and reporting toolset. As part of this transformation, we are seeking an experienced Jira Implementation & Integration Specialist to support the rollout of Jira across multiple teams and to establish best-practice configuration, workflows, and integrations.
This is a key role at the start of a high-visibility programme. Youll be shaping how engineering, operations, and leadership teams collaborate, report, and deliver work across the organisation.
The Role You will take ownership of:

• Implementing Jira Software to replace existing tools (including Zoho Sprints)
• Designing scalable, optimised project structures, issue types, workflows, and permissions
• Configuring cross-team collaboration models and reporting foundations
• Establishing governance and best practices for long-term Jira usage
• Planning and delivering integrations with and ManageEngine ServiceDesk
• Advising on tooling adoption, process alignment, and data consistency
• Ensuring Jira is set up to support both day-to-day delivery and executive-level reporting

This is a hands-on implementation and configuration role not just user-level work.
What Were Looking For Essential Experience

• Proven track record in implementing and configuring Jira, not just using it
• Strong understanding of Jira Cloud administration (projects, schemes, workflows, fields, permissions, automation)
• Experience designing Jira structures for multi-team or cross-functional environments
• Prior success migrating teams from legacy tools into Jira
• Experience integrating Jira with third-party systems (ideally ManageEngine, or similar)
• Comfortable working with API-based integrations, webhooks, and automation logic
• Ability to run discovery workshops with delivery, operational, and leadership teams
• Strong communication skills and the ability to translate business processes into tool design

Nice to Have

• Exposure to Jira Service Management (JSM)
• Experience within ITSM, Engineering Enablement, PMO, or Agile transformation environments
• Familiarity with workflows and reporting structures
• Atlassian certifications (Jira Admin, Managing Jira Projects, etc.)

Contract Details

• Initial4-8 weeks contract
• Inside IR35
• Largely on-site in Liverpool
• Opportunity to influence tooling strategy and future integration roadmap

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