HCD Content Designer

An experienced HCD Content Designer is required to lead content strategy and design across a major digital programme. You will work independently, influence stakeholders, shape content decisions and embed content design throughout the product and service design life cycle.

Key Responsibilities:

Lead content planning from discovery through to delivery
Integrate user research and usability testing into content decisions
Design content structures, navigation and information architecture (IA)
Facilitate stakeholder engagement and co-design workshops
Work with design and technical teams on CMS and content tooling
Measure content performance and iterate using user feedback and analytics

Essential Skills & Experience:

Content Design and Content Strategy
Human-Centred Design (HCD)/User-Centred Design (UCD) and Design Thinking
User Research and Usability Testing
Information Architecture and Content Modelling
Stakeholder Management and Workshop Facilitation
UX Design and Content Management Systems (CMS)

Desirable:

Central government, local government or public sector digital transformation experience
Experience working to the GDS Service Standard/NHS service standards

Inside IR35 - remote - monthly travel

Ideal backgrounds: Senior Content Designer, Lead Content Designer, Content Strategist, or Service Designer with strong content design expertise.

To apply, please send your CV to Andy Scholes at Xpertise Recruitment.

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HCD Content Designer

Job Details