Principal Service Designer - Public Sector

Principal Service Designer - Public Sector - Leeds (Hybrid) - Inside IR35

Xpertise is urgently looking for a Principal Service Designer for a high-profile public sector programme in Leeds.

• Proven experience designing end-to-end digital or omni-channel services
• Strong knowledge of GDS principles and a track record of delivering to GDS Service Standards
• Expertise in service blueprinting, user journey mapping and ecosystem mapping
• Research-informed design within collaborative, agile teams
• Excellent stakeholder facilitation and visual communication
• Experience mentoring or building design capability
• Confident with Miro/Mural, Figma and Office 365
• Public sector, NHS or other regulated-environment experience
• Understanding of data-driven experimentation and behavioural analytics

Hybrid 2 days West Yorkshire - inside IR35

If you're a senior service designer with GDS delivery behind you and want a leadership contract in Leeds, apply now.