Digital Customer Experience Lead
- Hiring Organisation
- Public Sector Resourcing
- Location
- Aberdeen, City of Aberdeen, United Kingdom
- Employment Type
- Contract
local energy projects, to support the government's aim of decarbonising our electricity system by 2030 whilst also ensuring we can meet future demand as we further decarbonise the economy. To this end and as an example of what it can achieve, we have already agreed a major partnership … statement. As a Digital Customer Experience Lead, your main responsibilities will be: * Establish and run a single point of entry for digital and IT demand across GBE, replacing informal routing with a logged and prioritised process. * Triage incoming requests, resolving what can be resolved directly and routing the rest ...