1 of 1 Contract Service Delivery Jobs in Abingdon

scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … service delivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a More ❯