ICT Service Desk Technician
- Hiring Organisation
- Buckinghamshire Fire & Rescue
- Location
- Aylesbury, Buckinghamshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £30,000
related discipline, or equivalent practical experience. Experience : Experience providing customer-focused ICT support within a service desk, helpdesk, or technical support environment. Experience supporting Microsoft Windows desktop operating systems. Experience diagnosing and resolving hardware, software, and user-related ICT issues. Experience working with service management or ticketing systems. Knowledge … Microsoft Windows 10 and Windows 11. Microsoft 365 services including Outlook, Teams, OneDrive, and Exchange Online. Active Directory and Microsoft Entra ID. ICT infrastructure, endpoint devices, and desktop technologies. Networking fundamentals including TCP/IP, DNS, DHCP and Wi-Fi. ICT peripherals including printers, scanners ...