ITO Team Lead - DV Cleared
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 690 Daily
allocating workloads based on skills, capacity and priorities. - Oversee 2nd and 3rd Line technical escalations across Windows, Linux, virtualisation, storage and networking. - Lead P1 / P2 major incident investigations, technical recovery and stakeholder communications. - Monitor SLA / KPI performance, incident queues and service quality. - Drive root-cause analysis … opportunities for automation, operational efficiency and service improvement. ITO Team Lead Skills and Experience - Proven hands-on infrastructure experience across Windows Server, Linux, VMware / Hyper-V, storage, backup and Active Directory. - Proven technical team leadership within managed services or IT outsourcing. - Strong experience managing 2nd and 3rd Line ...