2 of 2 Contract ITSM Jobs in Basingstoke

monitoring tools, including SCOM or SolarWinds. - Hands-on experience supporting VMware vCenter environments. - Experience working with cloud infrastructure environments. - Strong understanding of IT Service Management processes and SLA-driven support. - Experience managing incidents and service catalogue requests. - Ability to investigate system alerts, identify root causes and escalate technical issues appropriately. ...

Architecture and Service Management experience within complex technology environments. Strong knowledge of ITIL and ISO 20000 Service Management frameworks. Detailed understanding of ITIL processes, ITSM tooling and Enterprise Management tooling. Strong knowledge of Service Management concepts, techniques and service life cycle principles. Experience producing HLDs and detailed Service Design documentation. ...