Service Level & Continual Improvement Manager - DV Cleared
- Hiring Organisation
- LA International Computer Consultants Ltd
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 690 Daily
practical knowledge of ITIL principles and service management frameworks. - Proven experience managing SLAs, OLAs and supplier commitments. - Experience managing service breaches, escalations and remediation plans. - Strong service performance analysis, reporting and governance experience. - Experience managing Continual Improvement registers, initiatives and measurable benefits. - Understanding of Incident, Problem, Change, Availability ...