DV Cleared 2nd Line System Administrator
- Hiring Organisation
- Experis
- Location
- Basingstoke, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 400 - 430 Daily
matter. This is a contract role offering the chance to work in a fast-moving environment, explore new technologies, and help build a better service-within a secure setting. What you'll be doing: Monitor systems using event management tooling and respond to incidents through the incident process … Triage, investigate and resolve 2nd-line tickets within agreed SLAs, keeping ticket hygiene and documentation spot on Escalate appropriately via the service management team when issues need further support Contribute to knowledge articles and SOPs, supporting continuous improvement and "shift-left" thinking Apply a logical troubleshooting approach ...