5 of 5 Contract Service Management Jobs in Basingstoke

Role: Service Architect Location: Full time on site in Basingstoke Clearance required: DV level Your role will involve: *Responsibility of the service design for low, medium or high value/complexity deliveries into live service:- *Understand the customer's user base and IT operational structure; *Development of detailed end-to-end service designs:- *Develop and contribute … current operating and governance models against scope of work; *Identification of transition operating model where required; *Design of future operating and governance models; *Define, agree and implement pricing for service catalogue; *Identify test requirements to feed into overall test plan; *Identify and develop on-going support requirements; *Development and progression of the operational support requirements and service acceptance … criteria. *Responsible for the revision of the run cost elements of the cost model where required; *Identification and management of service management RAID items including exclusions, constraints and single points of failures (SPOFs); *Identification and input into general RAID items including exclusions, constraints and single points of failures (SPOFs); *Definition of early life support requirements; *Specification and More ❯

for a 3rd Directory Services Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management … to escalations from 2nd Line Daily checks *Maintaining and supporting Active Directory and providing timely updates to the Operations Lead. *Carrying out a readiness assessment for new releases entering service from the Engineering Team *Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Mandatory Skills (Candidate must have all): *Problem-solver with the ability to think … Center Operations Manager and Configuration Manager (SCOM and SCCM) *Experience working in a multi-tenant environment *Knowledge of PowerShell Scripting *Ability to work on projects and understanding of project management terminology *Ability to work independently as well as within a team and to collaborate with various teams like Engineering and Architecture *Ability to embrace change and adjust priorities or More ❯

all aspects of engineering process, governance, technology and strategy. Responsibilities: Define engineering processes, standards and guidance covering the end-to-end lifecycle of a variety of components (software, infrastructure, service management etc.), enabling the repeatable delivery of governed and assured products Enable engineering governance, working across multiple suppliers to ensure quality artefacts are produced to standards consistently Define More ❯

all aspects of engineering process, governance, technology and strategy *Define engineering processes, standards and guidance covering the end-to-end life cycle of a variety of components (software, infrastructure, service management etc.), enabling the repeatable delivery of governed and assured products *Enable engineering governance, working across multiple suppliers to ensure quality artefacts are produced to standards consistently *Define More ❯

aspects of engineering process, technology, and strategic direction. You'll define end-to-end engineering standards and guidance, ensuring consistent delivery of assured, governed solutions across software, infrastructure, and service management. The role involves enabling engineering governance, developing automation and tooling strategies, and supporting delivery teams to embed best practices. You'll manage an active Engineering Community of Practice More ❯