3 of 3 Contract Microsoft 365 Jobs in Bath

Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs Troubleshoot Microsoft 365, Windows and software-related issues Escalate more complex technical issues where required Deliver exceptional customer service to users across the business Support … have: Previous IT Helpdesk, Service Desk or IT Support experience (or a relevant IT qualification with strong customer service experience) Good working knowledge of Microsoft 365 (Outlook, Teams, Word and Excel) Excellent communication and interpersonal skills A proactive approach with a willingness to learn Strong troubleshooting ...

Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs Troubleshoot Microsoft 365, Windows and software-related issues Escalate more complex technical issues where required Deliver exceptional customer service to users across the business Support … have: Previous IT Helpdesk, Service Desk or IT Support experience (or a relevant IT qualification with strong customer service experience) Good working knowledge of Microsoft 365 (Outlook, Teams, Word and Excel) Excellent communication and interpersonal skills A proactive approach with a willingness to learn Strong troubleshooting ...

point of contact for billing-related queries. About You Previous experience in a billing, finance, administration, or similar role is beneficial. Strong Microsoft Excel and general Microsoft 365 skills. Excellent attention to detail and analytical skills. Comfortable working with large volumes of data. Strong communication ...