Digital Services Business Analyst
Luton, Bedfordshire, England, United Kingdom
Connect2Luton
Connect2Luton are excited to recruit a Digital Services Business Analyst on behalf of Luton Borough Council. Main purpose of position: As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping, defining … constructive and engaging manner to streamline and standardise processes wherever possible. Using the most appropriate techniques and tools and working with colleagues e.g. developers, user researchers as well as product owners, break down user needs and requirements, prioritise them, estimate work effort, research possible solutions options. Visualise service journeys in a variety of tools; map current and future processes … to quantify steps and pain points, and prioritise development as well as agree product scope. Lead investigations into service gaps and friction and make recommendations for service improvement. Use synthesis and analysis methods to develop actionable insights, spot opportunities for service improvement and product development. Use data to ensure services are accessible, intuitive and simple. Build and execute More ❯
Employment Type: Contractor
Rate: £350 - £400 per day
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