Digital Services Business Analyst
Luton, Bedfordshire, United Kingdom
Connect2Luton
recruit a Digital Services Business Analyst on behalf of Luton Borough Council. Main purpose of position: As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping, defining user and … them understand their services, products and data, map current and future scenarios, and articulate their transformation objectives as well as synthesis of information and evidence into user stories and backlog items, helping and challenging services prioritise development and improvements. You will be responsible to: Engage with stakeholders at all tiers of the Council to understand their business … agile ways, identifying problems to solve and building evidence to drive product decisions Ability to build and execute a backlog, translating user need into user stories Ability to visualise service journeys; map current and future processes, to quantify steps and pain points Ability to lead investigations into service gaps and friction, and make recommendations for More ❯
Employment Type: Contract
Rate: £350 - £400/day
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