M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets log, resolve, escalate. Administer user accounts in ActiveDirectory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support video conferencing systems (Teams, Zoom, meeting room facilities … British National Experience in IT support or service desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. ActiveDirectory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent communication and customer service skills. Professional, proactive, and problem More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, ActiveDirectory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for Education Experience supporting Apple hardware and iOS devices Good understanding of network … fundamentals (DHCP, DNS, TCP/IP, VLAN, wireless troubleshooting) Excellent communication and problem-solving skills Must hold an active DBS clearance More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure ActiveDirectory and security controls. More ❯
and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure ActiveDirectory and security controls. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and ActiveDirectory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
with CTI integrations and multi-channel contact center solutions. Good troubleshooting skills across network, voice, and application layers. Cisco Webex - WxCCE Familiarity with Windows Server, SQL Server, and ActiveDirectory in a UCCE context. Ability to work under pressure and resolve issues in mission-critical environments. Desirable Skills Cisco certifications (CCNP Collaboration, CCIE Collaboration, or equivalent More ❯
At its core the role involves helping implement and optimise D365 systems Experience required: Strong, understanding and competency of IT. E.g. cloud infrastructure, , integration methods, reporting and analytics, activedirectory, ITIL, customer support and change management. Excellent D365 product knowledge. E.g. modules, services, Developer tool suites, use cases, case studies. Prior experience in relevant role (e.g. More ❯
Reading, Perth Job Type: Contract 6 months Department: Cloud Centre of Excellence - Identity Job Summary: We are seeking an Identity Engineer with hands on experience of Sailpoint ISC, ActiveDirectory, EntraID and automation such as Beanshell/Java/Powershell. Experience in a DevOps environment and toolset is also an advantage. Experience in the implementation and More ❯
Windows 11 Infrastructure Refresh Engineers x 4 + 6 month initial contracts + Onsite near Reading + 250 to 270 per day - Inside IR35 + SC Cleared roles Key Skills: + Windows 11 + Sound MS Infrastructure background + SC More ❯
Windows 11 Infrastructure Refresh Engineers x 4 + 6 month initial contracts + Onsite near Reading + £250 to £270 per day - Inside IR35 + SC Cleared roles Key Skills: + Windows 11 + Sound MS Infrastructure background + SC More ❯
Base Location: Reading/Havant/Perth Salary: 600 per day Working Pattern: 40 hours per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT More ❯
Base Location: Reading/Havant/Perth Salary: £600 per day Working Pattern: 40 hours per week/Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT More ❯
Win 11 Infrastructure Engineer +6 months + +On site in Reading + 250 - 270 a day Inside IR35 +SC cleared role Skills: +Win 11 +Some AD knowledge +SC clearance Day-to-day activities will include Window 11 Microsoft Surface Pro More ❯