ITSM Test Manager
Newbury, Berkshire, United Kingdom
ECS Resource Group Ltd
ORT test cycles to validate ServiceNow workflows, integrations, and custom functionalities. Conduct regression testing and record test outcomes accurately. Defect Tracking & Resolution: Identify, log, and manage defects using Azure DevOps. Work collaboratively with development teams, business analysts, and stakeholders to ensure timely resolution and retesting. Operational Readiness Assurance: Verify deployment readiness by assessing failover, disaster recovery (DR), and … and ORT methodologies, best practices, and test lifecycle management. Working understanding of Agile delivery frameworks and ITIL principles. Proficiency with test management and defect tracking tools such as Azure DevOps. Excellent communication, analytical, and stakeholder management skills. Detail-oriented with the ability to work collaboratively across cross-functional teams. ServiceNow Certified System Administrator or ITSM certification. Experience in More ❯
Employment Type: Contract
Rate: £370 - £375/day
Posted: