5 of 5 Contract Customer Experience Jobs in Berkshire

strategy , supporting a broader transition from process-led thinking to user needs and goal-driven product strategy Taking insights and prototypes from a digital CX assessment and using these as the starting point for product definition, roadmap development and feature planning Skills Product/Technical Product Ownership roadmap creation, vision … technical stakeholders Ability to take direction and work independently to enable rapid mobilisation Experience Experience in Telecommunications, B2B environments, Digital Portals, CX and Product Strategy/Implementation Comfortable working across business and technology environments Experience with Jira, Confluence and Figma Familiarity with SAFe/scaled Agile frameworks ...

consumers. Its services include mobile, broadband, and network infrastructure, supporting seamless communication in an increasingly digital world. With a strong focus on innovation and customer experience, the organisation enables clients to stay connected, productive, and future-ready. We are seeking an experienced Mobile Core Signalling Designer … Nokia SDM Collaborate on Nokia SDM CNF transformation (VNF - private cloud) Integrate and consolidate signalling nodes while ensuring 5G compliance Essential Skills & Experience: Ericsson Platforms: DSC, IPSTP, HLR, HSS - hands-on design & migration experience required Nokia Platforms: SDM, VNF/CNF deployment, subscriber migration experience required Strong ...

Title IP Network Designer With DNS Experience Rate £500 per day inside IR35 - rolling contract DepartmentConnectivity Engineering Location is Flexible - Leeds/London/Reading (1-2 days per week in the office) I am working with a key client with the Telecoms sector who are looking … Network Designer With DNS Experience to join their team for a rolling contract renewed every 3-6 months. This is an IP Network design/Technical Design Authority and you'll work on a variety of IP networking projects which will include: Maintaining hardware, and software to comply with ...

scheduling. Suggest implementation improvements based on technical understanding and operational insight. Ownership & Leadership Take accountability for end-to-end service quality, safety, security, and customer experience. Escalate issues to appropriate owners when required, ensuring timely action and resolution. Qualifications Required High School Diploma (or equivalent) and experience in a datacenter or critical environment facility OR experience plus relevant college coursework. Previous experience as a senior authorised person or authorised person for mechanical or electrical systems. Preferred Experience working with CE infrastructures (UPS, generators, AHUs). Bachelor's degree or technical certification in mechanical ...

Digital Products Location: Reading (Hybrid 3days) Duration: 6+ Months Product Discovery & Opportunity Assessment Conduct product discovery to identify automation opportunities across onboarding, billing, metering, customer operations, supply operations, and portfolio management. Work with Product Owners to refine product vision, roadmap entries, and feature definitions. Perform impact analysis, value assessment … Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery Support & Sprint Collaboration Participate in Agile ceremonies: backlog refinement, sprint planning, daily stand ...