Service Design Architect
- Hiring Organisation
- iDPP
- Location
- Newbury, Berkshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £500 per day Outside IR35
looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead … complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross-functional teams including product, engineering, and network specialists Map customer journeys, identify pain points, and drive continuous service improvement Facilitate workshops and stakeholder sessions to align on service vision and outcomes Ensure service design ...