2 of 2 Contract IT Support Jobs in Berkshire

IT Support Engineer £25.15 Per Hour, Inside IR35 Thatcham 1-Month Contract SC Clearance Required Your new company A large government organisation Your new role This role involves supporting a laptop refresh project by moving devices between storage and refresh areas, collecting old equipment, and issuing new devices to users according to the migration schedule. Move devices between … for disposal or refurbishment. Secure all devices and equipment in storage at the end of each day. What you'll need to succeed Active SC Clearance Previous experience in IT support Basic IT knowledge and troubleshooting skills. Strong customer service and communication skills. Highly organised with a proactive, can-do attitude. What you'll get in return More ❯

About the Role As a Technical Services Support Officer, you will: Assist with the in-place upgrade from Windows 10 to Windows 11 , ensuring minimal disruption to staff across the organisation. Support the wider deployment of new PCs as part of the Technology Refresh strategy. Provide helpdesk cover, responding to customer issues promptly and professionally. Troubleshoot and resolve … technical queries to maintain high levels of customer satisfaction. Serve as one of the primary contact points for user support via face-to-face interactions, telephone, and online channels. Contribute to core services that support customer service strategy and standards, IT operations, disaster recovery, business continuity planning, and organisational communications. About You We are looking for a More ❯