Tech Bar Specialist
- Hiring Organisation
- ECS
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- Up to £220 per day + Inside IR35
walk-up service where ownership, communication and first-time-fix matter. Furthermore, you will: Provide advanced walk-up and deskside support across Windows endpoints, Microsoft 365, identity, access, applications, networking and peripherals. Investigate and resolve complex incidents and requests, escalating to specialist resolver teams with clear evidence … Desk, desktop support, application support or End User Compute, including hands-on L1/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling ...