Change Manager
- Hiring Organisation
- Matchtech
- Location
- Reading, Oxfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 87 Hourly
prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners … Computer Science, or related field is preferred. Ability to efficiently manage and prioritize multiple tasks and schedules 5+ years of IT service delivery and performance management experience Ability to quickly respond to various challenges and identify appropriate solutions Experience setting and managing SLAs/KPIs Experience in service operations ...