5 of 5 Contract User Experience Jobs in Berkshire

Hybrid 50/50 Duration: 11/09/2026 Pay Rate: £519 per day Clearance required: Eligible or SC cleared Role Description: The User Experience Engagement Lead is responsible for understanding, measuring, and improving the end to end colleague experience across all Workplace Technology domains — Endpoint … Productivity, Identity & Access Management (IDAM), Hardware, and Collaboration. This role acts as the voice of the user within the technology organisation, ensuring that services are intuitive, accessible, and continuously improving. Through structured engagement, insight gathering, and targeted communication, the User Experience Engagement Lead helps each domain shape ...

role in supporting data governance activities, ensuring compliance, consistency and quality across all operational data touchpoints. Your work will directly reduce risk, improve user experience and strengthen the foundations of our wider data ecosystem. What you'll need to succeed You must bring strong SQL experience, this … should be confident writing, modifying and troubleshooting SQL queries to interrogate data, validate information and support issue resolution. You also have hands-on experience working with CRM systems such as Salesforce, Microsoft Dynamics or similar platforms, with a solid understanding of data structures, workflows and user support within ...

Design end-to-end ServiceNow solutions and technical architectures that align with organizations strategic goals, considering scalability, performance, security, maintainability, integrations, data model, and user experience. Define roadmap(s) and solution intent/blueprints: translate business goals into architecture, technology decisions, module usage, platform configuration vs custom development. Ensure … with new ServiceNow features, modules, trends (e.g., AI/ML, data fabric, Now Assist), assess applicability, and recommend adoption where relevant Required Qualifications & Skills Experience : Typically 10+ years of relevant experience in IT, of which several years are hands-on with ServiceNowboth in configuration and architecture. Some roles ...

analysis, value assessment, and feasibility evaluation for potential automation use cases. Support prioritisation of the automation backlog based on business value and complexity. Requirements & User Story Definition Translate business problems into clear and actionable epics, features, user stories, and acceptance criteria. Document functional and non functional requirements aligned … Product Design Map current-state and future-state processes using BPMN, Visio, or Miro. Identify process simplification areas to complement automation design. Collaborate with UX/Service Design teams (if applicable) to ensure optimal user and customer experience. Work with developers to align solution design with functional intent. Delivery ...

with strong leadership experience. You'll oversee a team of up to five analysts and play a crucial role in optimising the digital customer experience across web, product, and omnichannel journeys, including checkout funnels, click-and-collect flows, and on-site behaviour analysis. Role & Responsibilities Lead and mentor … various platforms and databases Monitor and improve customer journeys including checkout, click-and-collect, product discovery, and wider digital touchpoints Partner closely with product, UX, eCommerce, trading, and engineering teams to prioritise and deliver data-driven improvements Translate complex data into clear recommendations that support commercial and digital KPIs Ensure ...