Telecoms Provisioning Order Analyst
- Hiring Organisation
- MECS Communications Ltd
- Location
- Newbury, Berkshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £17 - £18 per hour
resource within SLAs * Raising customer orders on the provisioning order management system * Service delivery - progressing orders through the delivery process * Utilising Vodafone, BT & Openreach workflow systems * Understanding order management processes and dealing with OLOs and external delivery teams * Order management and analysis * Communicating updates & progress reports with customers * Coordination between … following: * Telecoms Provisioning Order Analyst * Service delivery management, progressing orders through the delivery process * Familiarity with Vodafone, BT, Openreach or other order management workflow systems * Dealing with OLOs and external delivery teams and understating their processes * Order management and analysis * Good proactive communication skills & excellent documentation drafting competences * Stakeholder & customer ...