AWS Engineer
- Hiring Organisation
- Hays Technology
- Location
- Birmingham, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £600/day £500 to £600 p/d
supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services … Infrastructure as Code Exposure to LLM/conversational AI/chatbot configuration Technology Environment AWS Services Amazon Connect AWS Lambda EC2, S3, RDS, DynamoDB CloudWatch API Gateway Integration & Architecture REST APIs Event-driven architectures Service integration/orchestration Contact Centre IVR/contact flows Routing & queue management ...