1 of 1 Contract Customer Experience Jobs in Birmingham

Amy @ Duval is recruiting! The role: Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new … developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer … expected value is achieved. Communicate the product vision and roadmap across the business. Who you need to be: You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy More ❯